06/04/2008 How do we get our employees to be engaged in their work?

02/06/2007 Jim and Chester talk about the missing ingredient in leadership and what bosses can do to gain the trust of their employees.

03/22/2006 Chester joins Jim to talk about what Chester calls "invisible employees.

03/08/2006 Chester joins Jim to talk about what Chester calls "invisible employees.

08/08/2005 Chester and Jim talk aobut why employee recognition is not just the right thing to do in our small businesses, but is actually...

10/12/2004 Jim and Chester discuss how to encourage and reward company loyalty from employees to customers.