John Miller
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This remarkable and timely book gives a practical method for putting personal accountability into daily action, with astonishing results: problems are solved, internal barriers come down, service improves, teamwork thrives, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, .... [Read More] |
