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Jack Mitchell Books, Resources & Products We Recommend
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| Hug Your Customers |
Jack Mitchell
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Jack's business philosophy is based on "hugs" -- personal touches that impress and satisfy the customer. He has a deceptively simple but winning relationship approach to customer service. Text reveals secrets for developing long-lasting business relationships and customer loyalty. Shows how to include personal touches that impress and satisfy the customer, such as remembering the name of your customer's pet; calling a customer to make sure he's satisfied after a .... [Read More] |
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