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Dave Anderson Books, Resources & Products We Recommend
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| How to Deal With Difficult Customers |
Dave Anderson
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Why put any effort into trying to sell to stubborn, obnoxious, and belligerent customers (SOBs)?
In this one-of-a-kind guide, you'll discover that SOBs are made, not born, and you'll learn how to win over the customers who make most salespeople want to run away screaming. Anderson explains the seven major factors that turn normal customers into SOBs, most of which involve previous experiences with salespeople who lacked the skill, knowledge, or motivation to serve .... [Read More] |
| If You Don't Make Waves You'll Drown |
Dave Anderson
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In If You Don't Make Waves, You'll Drown, Dave Anderson doesn't pull any punches. Offering simple wisdom and politically incorrect solutions that really work, he's not here to inspire you, but to taunt you into action. He shows you how to be more direct without being disrespectful; how to give honest feedback even when it hurts; and how to hold employees accountable for results. In short, you'll learn how to get the most out of your business. |
| Up Your Business |
Dave Anderson
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Up Your Business! is a wake-up call for any business leader who's asleep at the wheel. It's a no-holds-barred manifesto dedicated to one thing and one thing only - makig your organization perform at the highest possible level. It outlines seven no-nonsense steps you can take to fix, build, or stretch your business. |
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