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Managing for Quality: How to Implement and Manage a Business Strategy of Continuous Improvement
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| Managing for Quality: How to Implement and Manage a Business Strategy of Continuous Improvement |
Leslie Kossoff
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What is it that makes Quality so hard to achieve? In most cases, it is not bad implementation, per se, it is bad planning. Organizations know the outcomes they are looking for. However, they spend far too little time strategizing and planning what it will take to achieve those goals. Managing for Quality answers the readers question: "How do we create and maintain a successful Quality initiative?" Now in its third edition, the book has been hailed as "the how-to book for business survival and success into the 21st century." Managing for Quality provides readers with the strategy, tactics, and trouble-shooting guidelines to make Quality succeed. Kossoff's straightforward writing style and honest approach clearly gives the reader direction towards what the organization needs to do and how to do it. Further, the book identifies problems before they exist and works with the reader on how to avoid or address them before they escalate to crisis level. |
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