12/13/2006 More and more customers are talking about your company online.

06/20/2005 Ben joins Jim to talk about some very effective ways to get customers to not just do business with you, but actually become...

11/02/2004 Ben joins Jim to explain how getting involved with the community creates loyal customers.

08/03/2004 Ben joins Jim to talk about how "blogs" help humanize your organization to your customers and prospects.

05/04/2004 Ben joins Jim to talk about marketing like a rock star by "touring.

12/30/2003 Ben shares with Jim the top ten New Years resolutions for turning customers into marketing tools.

05/29/2003 Ben joins Jim to talk about how customers want to have relationships with the businesses they do business with.