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The
Human Side
By human resources experts.
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The Clerk with the Smirk
By Dale Dauten |
| It just occurred to me how they must train those unflinching guards at Buckingham Palace. They send them to the U.S. to work as waiters. Would-be guards learn to see right through people, to reach the point where no waving or shouting can distract them. Recently I observed a fellow in a restaurant trying so hard to get a waiter's attention that he was practically doing seated jumping jacks. The poor guy did not know that experienced food service professionals wear special contact lenses that make customers invisible.
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"Jim Blasingame is a tireless advocate of small business owners. No one works harder or does a better job of raising the profile of the small business community. His advocacy of small business is a labor of love and it comes across in all the media he delivers."
— Joan Pryde
Senior Editor
The Kiplinger Editors
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