The Age of The Customer™

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER™ is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER™ is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER™ educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER™ shows.

Robert Levin
Can your customers find information they need on your website? Rob Levin joins Jim Blasingame to talk about how to use website content to engage customers and remain relevant in The Age of the Customer™.
Jim Blasingame
Do you know the keys to success at the "moment of relevance?" Jim Blasingame offers 3 factors that will help you successfully negotiate the moment of relevance with customers and prospects.
Jim Blasingame
Does your online presence "fit the eye" of your prospects? Jim Blasingame talks about the moment of relevance when prospects see your online presence and decide whether it "fits their eye" before you even know they exist.
Jim Blasingame
Your greatest fear should be irrelevance. Jim Blasingame talks about The Age of the Customer™ and the changes in the way you connect to customers as they seek new solutions, plus how to stay relevant.
Jim Blasingame
Are you meeting your sales goals? Jim Blasingame talks about making sure your small business is moving away from Age of the Seller practices and in the direction of The Age of the Customer™ expectations.
John Dini
The The Age of the Customer™ is affecting how you train and deploy a sales team? John Dini joins Jim Blasingame to discuss specific ways sales training and the sales effort has changed in The Age of the Customer™.
John Dini
Is your sales strategy keeping up with the new marketplace? John Dini joins Jim Blasingame to talk about how the way you sell is being impacted by The Age of the Customer™.
Alex Terry
It's not enough to be competitive, you also have to stay relevant. Alex Terry joins Jim Blasingame to discuss how cloud computing allows small businesses to be competitive and avoid becoming irrelevant in The Age of the Customer™.
Jim Blasingame
You can you be competitive and still be irrelevant. Jim Blasingame reveals why The Age of the Customer™ is making being relevant - connecting with the customer on their terms - more important than merely being competitive.
Jim Blasingame
The customer is now in control – get over it! Jim Blasingame talks about two of the factors that are creating paradigm shifts which have caused the Age of the Seller to succumb to The Age of the Customer™.