The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Sarah Hiner
Sarah Hiner joins Jim Blasingame to discuss how the publishing industry has changed since the Internet and how traditional print publishers will fair in the digital age.
Arky Ciancutti
Arky Ciancutti joins Jim Blasingame to talk about the fact that with all of the technology we have today, the need for trust is increased exponentially.
Rich Galen
Rich Galen joins small business expert Jim Blasingame to discuss the spectacle that is the Republican Party tearing itself apart as a result of protecting their 20th century platform that is irrelevant to the 21st century electorate.
Dave Anderson
Dave Anderson joins Jim Blasingame to reveal what you can learn about taking customers to the next level of service by discovering what their expectations are.
Dave Anderson
Dave Anderson joins Jim Blasingame to reveal why it’s important to take your customers beyond the satisfied level so they want to come back on their own.
Pam Danziger
Pam Danziger joins Jim Blasingame to report that the more affluent consumers are looking for more than product, they're looking for engagement, interaction, and an experience with their purchase.
Jim Blasingame
Jim Blasingame reveals the six major factors bankers use to consider whether to make a business loan, called the Six Cs of credit.
Chip Bell
Chip Bell joins Jim Blasingame to talk about how to get customers to come back after they do business with you the first time, and how to make them advocates.
Bruce Piasecki
Bruce Piasecki joins Jim Blasingame to report on how corporations are focusing on social issues more, but will they really pay attention to humans, including employees, Main Street vendors and communities?
Bruce Piasecki
Bruce Piasecki joins Jim Blasingame to report on six areas of expertise that will define global corporations’ activity if capitalism is to become more relevant to all stakeholders, not just the short-term goals of investors.