The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Tim Berry
Tim Berry joins Jim Blasingame to recommend that your business plan should be updated regularly with a fresh look at the new expectations of your customers.
Jim Blasingame
Jim Blasingame reveals four reasons why you should find ways to deliver what your customers want and let someone else deliver what they need.
Pam Danziger
Pam Danziger joins Jim Blasingame to launch her new book, “Shops that Pop,” that reveals how to find Main Street retail success in The Age of the Customer.
Bill Wooditch
Bill Wooditch joins Jim Blasingame to reveal why salespeople should be focused more on thinking about prospecting before they react and take action that could burn a bridge.
Bill Wooditch
Bill Wooditch joins Jim Blasingame to talk about how the focus on numbers in sales activity is still relevance, but with a slight variation in the direction of focused and quality numbers.
Frank Caggiano
Bishop Frank Caggiano joins Jim Blasingame to reveal what he’s doing to bring the way his diocese addresses the 21st century expectations of his parishioners.
Chip Bell
Chip Bell joins Jim Blasingame to talk about how to get customers to come back after they do business with you the first time, and how to make them advocates.
Connie Certusi
Connie Certusi joins Jim Blasingame to reveal the presidential candidate currently favored, in order of preference, among small business of all party affiliation.
Jim Blasingame
Jim Blasingame talks about what it looks like when your customers and other factors, rearrange your world and move your cheese.
Jim Blasingame
Jim Blasingame talks about what happens to all kinds of people when someone moves their cheese.